Shipping policy
Shipping Policy
Shawo Suede ships orders from İzmir, Türkiye to selected destinations worldwide.
Order Processing
Orders are prepared for shipment after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume and the destination country.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.
Shipping Within Türkiye
Orders delivered within Türkiye are eligible for free standard shipping.
Estimated delivery time is 3–5 business days after the order has been prepared and dispatched.
Delivery times are estimates and may be affected by the carrier, public holidays, weather conditions or other circumstances outside our reasonable control.
International Shipping
Shawo Suede ships to selected international destinations.
Available shipping methods, applicable shipping charges and estimated delivery times will be displayed during checkout where available.
International delivery estimates may be affected by customs procedures, local carrier operations, public holidays or other circumstances outside our reasonable control.
International Orders, Customs & Duties
International orders may be subject to import duties, customs charges, taxes or other fees imposed by the destination country.
Unless otherwise stated during checkout, any such charges are the responsibility of the recipient and are not included in the product price or shipping charge paid to Shawo Suede.
Customs procedures may occasionally cause delivery delays beyond the original estimated delivery time.
Incorrect or Incomplete Addresses
Customers are responsible for providing complete and accurate delivery information. Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by applicable law.
Lost or Damaged Shipments
If your order arrives damaged or appears to have been lost during transit, please contact us as soon as possible. We will review the shipment with the carrier and assist you with the appropriate next steps.
Contact
For questions regarding shipping or delivery, please contact:
Shawo Suede
Email: export@shawosuede.com